Plastic surgery patients can be unpredictable but your revenues don’t have to be! These articles focus on the best ways to attract new patients, how to keep current patients coming back for more procedures, and how patient referrals keep your practice thriving. Learn the easiest ways to get new patients in the door, how to get them to say yes to booking that surgical procedure, and the best ways your staff can follow up to make sure they (and their friends and family) come back again and again. In this section of my blog, you will discover what your patients really want from a consultation, how to address their concerns before they come up, and how to develop a great rapport so that they choose you! I take the guesswork out of the equation and give you proven strategies, plans, and templates to make sure you become the number one choice for patients.
8 out of 10 offices have poorly-trained staff that cost them a fortune every year in missed revenues. The number #1 complaint I get from surgeons is they have great staff but they can’t convert the patient to surgery. So they watch prospective patients walk [...]