I have watched so much money walk out the door because the physician will not offer affordable patient financing because “it’s too expensive”. I’m flabbergasted because what’s so much more expensive is to tell that patient to go save up for what they want and come back when they can afford it. That patient will simply move on to the next practice that actually helps them get what they want now rather than wait. The first practice not only loses that patient but they also lose that patient’s friends and family.
Help your patient get what they want now. Many patients today have the money but don’t want to spend it or they really do need help paying for it. It’s a small price to pay for the physician to keep that patient in their practice. It’s also a great closing question. Rather than ask the patient if they have decided, ask a better question to get a better answer such as “Sara, did you want to use our affordable patient option of $200 per month or use your own credit card?”
Get Your FREE Marketing Checklist on www.cosmeticimagemarketing.com/free-stuff/free-marketing-checklist and see how you compare to top aesthetic practices. Catherine’s firm specializes in attracting cash-paying patients to a medical practice using PR, advertising and creative marketing strategies. Catherine can also be reached at (877) 339-8833.
Catherine Maley, MBA is a business/marketing consultant to plastic surgeons. She speaks at medical conferences all over the world on cash practice building and trains staff to be converting rock stars. | View Author Profile | Get a Free Copy of her popular book, Your Aesthetic Practice: What Your Patients Are Saying