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How to Convert Callers to Appointments

Ask Catherine This Week’s Q&A Topic: How to Convert Callers to Appointments This Week’s Question: Dear Catherine, I run a busy practice and have three receptionists handling the calls. One of them is excellent and the other two need help. No matter how many times I tell them what to say, they will often say something [...]

How to Follow Up AFTER the Consult to Convert

Ask Catherine This Week’s Q&A Topic: How to Follow Up AFTER the Consult to Convert Dear Catherine, Every couple of weeks, I meet with my staff to go over our numbers. They report how many consultations we had, how many surgeries, etc. It finally dawned on me we only focused on the patients who moved forward [...]

Mystery Shopping Live Calls

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Mystery Shopping Live Calls Dear Catherine, I listened to a mystery shopping call done with my receptionist who has been with me for about a year. Frankly, I was [...]

Avoid Revenue “Melt Down” this Summer

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Avoid Revenue “Melt Down” this Summer Dear Catherine, My practice typically slows down this time of year and I’d like to avoid it this summer so your input is much appreciated. [...]

How to Follow-Up AFTER the Consult

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to Follow-Up AFTER the Consult Dear Catherine, Every couple of weeks, I meet with my staff to go over our numbers. They report how many consultations we had, [...]

How to “Confidently” Convert More Consultations

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to “Confidently” Convert More Consultations This Week’s Question: Dear Catherine, I have a nice office, great staff and we like our cosmetic patients. The problem is in getting [...]

How to Convert Callers to Appointments

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to Convert Callers to Appointments This Week’s Question: Dear Catherine, I run a busy practice and have three receptionists handling the calls. One of them is excellent and [...]

New Year. New Plan. New Patients for 2016.

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic:  New Year. New Plan. New Patients for 2016. This Week’s Question: Dear Catherine, I heard that you should plan your marketing for the whole year in advance. However, [...]

Steady Stream of Cosmetic Patients

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Steady Stream of Cosmetic Patients Dear Catherine, I spend between $15-$20K per month on marketing for new cosmetic patients. A big majority of my profits goes to spending money on [...]

The ONE mistake that’s ruining all your marketing efforts – and how to fix it

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: The ONE mistake that's ruining all your marketing efforts - and how to fix it Here is a common mistake, most likely happening in your office and you don’t know [...]