Successful Strategies

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Dealing with the Unhappy Patient

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Dealing with the Unhappy Patient Dear Catherine, For the most part, I have nice patients who are reasonable and pleasant to work with. Some of them have given me great [...]

Vegas Cosmetic Surgery 2015. Worth it?

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Vegas Cosmetic Surgery 2015. Worth it? Dear Catherine, I am planning on attending Randy Waldman’s Vegas Cosmetic Surgery Conference this month and I see you are presenting several talks in the practice [...]

The Solution to Getting Great Patient Reviews

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: The Solution to Getting Great Patient Reviews Dear Catherine, I know patient reviews are important but I’m having trouble getting good ones. Of course, I have some patients who [...]

What’s better: Branding or Direct Response? (Part 3 of 3)

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: What’s better: Branding or Direct Response? (Part 3 of 3) Dear Catherine, I have been told for years (granted, it was usually by advertising sales people) that I need [...]

Add Tattoo Removal to Your Practice?

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Add Tattoo Removal to Your Practice? Dear Catherine, We are considering adding a new type of laser that removes tattoos in about half as many sessions as the previous laser [...]

Does your receptionist need phone skills?

Ask Catherine This Week’s Question: Does your receptionist need phone skills? Dear Catherine, I can hear my receptionist on the phones and I cringe. No matter how many times I tell her what to say, she will often say something random and loses the caller. Just today I heard her say, “No, we don’t do that.” and [...]

Thank Your Patients

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine Today's Topic: Thank Your Patients Dear Catherine, Thanksgiving is coming up and it feels like the right time of year for me to thank my patients but there are rules in our industry [...]