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How to Convert Callers to Appointments

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to Convert Callers to Appointments This Week’s Question: Dear Catherine, I run a busy practice and have three receptionists handling the calls. One of them is excellent and [...]

The ONE mistake that’s ruining all your marketing efforts – and how to fix it

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: The ONE mistake that's ruining all your marketing efforts - and how to fix it Here is a common mistake, most likely happening in your office and you don’t know [...]

Mystery Shopping LIVE: Calls to Consults

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question:Mystery Shopping LIVE: Calls to Consults Dear Catherine, Today I walked by the front desk and cringed when I overheard my receptionist talking to a prospective cosmetic patient. She was being [...]

Everybody is Enjoying Summer – Are You?

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Everybody is Enjoying Summer – Are You? Dear Catherine, Summertime is always slow in my practice.  Rather then having my staff stand around for two weeks while I’m on vacation, [...]

Vegas Cosmetic Surgery 2015. Worth it?

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Vegas Cosmetic Surgery 2015. Worth it? Dear Catherine, I am planning on attending Randy Waldman’s Vegas Cosmetic Surgery Conference this month and I see you are presenting several talks in the practice [...]

Receptionist Phone Skills: Does she have the training to convert callers?

 Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Receptionist Phone Skills: Does she have the training to convert callers? Dear Catherine, I can hear my receptionist on the phones and I cringe at her phone skills.  No matter how [...]