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How to Follow Up AFTER the Consult to Convert

Ask Catherine This Week’s Q&A Topic: How to Follow Up AFTER the Consult to Convert Dear Catherine, Every couple of weeks, I meet with my staff to go over our numbers. They report how many consultations we had, how many surgeries, etc. It finally dawned on me we only focused on the patients who moved forward [...]

Mystery Shopping Live Calls

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Mystery Shopping Live Calls Dear Catherine, I listened to a mystery shopping call done with my receptionist who has been with me for about a year. Frankly, I was [...]

How To Run Your Practice Like A Business

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: Run Your Practice Like a Business Last week, I presented timely concepts in the presentation: “How to Run Your Practice Like a Business”. Click Here to watch [...]

What’s a Good Conversion Rate?

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Question: What’s a good conversion rate? Can your patient coordinator convert? Dear Catherine, I had the same patient consultant for many years and she did a great job. [...]

Cosmetic Patients are So Cheap!

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: Cosmetic Patients Are So Cheap This Week’s Question: Dear Catherine, Cosmetic patients today are so price-focused; it’s driving me crazy. We get several calls every week from prospective patients [...]

Is Your Staff Helping You Market?

Ask Catherine This Week’s Question: Is Your Staff Helping You Market? Dear Catherine, I have a staff of 9 who are great BUT I am having trouble understanding what exactly they are doing to help me grow my cosmetic surgery practice.   Even though I’m paying all of these people, I feel like I am responsible for [...]

How to Follow-Up AFTER the Consult

Join me for a free Webinar to discover how to set up a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to Follow-Up AFTER the Consult Dear Catherine, Every couple of weeks, I meet with my staff to go over our numbers. They report how many consultations we had, [...]

How to “Confidently” Convert More Consultations

Join me for a free Webinar to discover how to set up  a proven cosmetic patient marketing plan. Register Now >> Ask Catherine This Week’s Q&A Topic: How to “Confidently” Convert More Consultations This Week’s Question: Dear Catherine, I have a nice office, great staff and we like our cosmetic patients. The problem is in getting [...]