Catherine Maley

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About Catherine Maley

She is a business/marketing consultant to plastic surgeons. She speaks at medical conferences all over the world on cash practice building and trains staff to be converting rock stars. | View Author Profile | Get a Free Copy of her popular book, Your Aesthetic Practice: What Your Patients Are Saying

New Year. New Patients. New Plan

New Year. New Patients. New Plan. Dear Surgeon, Happy New Year! With that said, this is the perfect time to look at your patient attraction strategy so that you’re confident you’re getting your fair share of patient leads and conversions to welcome the new year. [...]

2019 Cosmetic Surgery Practice Assessment

It's so easy to get distracted by the "busy-ness" of running your cosmetic surgery practice day to day that you  lose sight of the key elements that actually make your practice profitable...until it's too late. When it gets down to it, you're either focused on [...]

2019 Goal Board for Plastic Surgeons

I love new beginnings, a fresh start and a clean slate. It feels exciting with endless opportunities, doesn't it? So the best way to have a great 2019 is to have CLARITY and FOCUS now at the beginning of the year since it's the day-to-day [...]

How to End Your Year With a Bang

Hello, Did the year run out faster than you expected and now you’re behind in the numbers you forecasted? Perhaps you had a slow summer and Fall didn’t pick up like it usually does or pick up enough to get you back on track. Or maybe [...]

Why You Are NOT Converting Your Internet Leads

I don’t need to tell you how challenging it’s gotten for you as a plastic surgeon to convert Internet Leads to paid procedures.   As a plastic surgeon you thrive on the revenues from paid procedures coming in consistently so the bills are paid and [...]

4 Core Success Principles for Plastic Surgeons

How would you like to have a smooth-running practice with the best staff supporting your vision while you stay busy and profitable giving your patients the best results possible? You may feel like that’s a pipe dream. That you’ve tried everything; yet, you will encounter: [...]

Hiring a Patient Care Coordinator

Hiring the right patient care coordinator can be a game changer in a plastic surgery practice. They can turn things around in a month when you find a coordinator with the skills, expertise and drive needed to convert consultations. This position cannot be taken lightly. You may think [...]

3 Strategies to Convert More Surgical Consults

8 out of 10 offices have poorly-trained staff that cost them a fortune every year in missed revenues. The number #1 complaint I get from surgeons is they have great staff but they can’t convert the patient to surgery. So they watch prospective patients walk [...]