Catherine Maley

The Key To Success is Not to Do More…It’s To Do More of What Works.

Catherine Maley MBA
Author, Your Aesthetic Practice
Business/Marketing Consultan, Speaker, Trainer
Cosmetic Patient Attraction AND Conversion Strategist

What You Don’t Know About the Cosmetic Patient
Can Cost You Dearly

Your Aesthetic Practice: What Your Patients Are Saying

The answers are in my popular book where I interviewed cosmetic patients of all demographics to find out what they want from you and what it will take for them to decide you are the BEST CHOICE over all other choices.

You are busy and barely have time to run your practice so I kept this book direct and succinct. There is no fluff. There are only insights and strategies to help guide you through the mind of the aesthetic patient.

And, this book includes lots of money-making marketing ideas that are easy to execute.

Use this as part of your staff training to ensure everyone on your team understands the mindset of the cash-paying patient.

Enjoy and I look forward to your feedback

Catherine’s Book is a Must-Have to Compete in Today’s Competitive Marketplace!

What our clients say about us

"We engaged with Catherine for several reasons.  While we run a very successful cosmetic practice, we are always open to discovering new ways to “better our best” in terms of staff, practice structure and processes.  Given Catherine’s years of “best practice” study around the world, we thought her an excellent choice to help us re-imagine our practice.  Catherine was instrumental in setting up a new structure that made our large team of surgeons and staff work together more cohesively. She outlined a plan that put key metrics in place, gave us a clear plan to follow throughout the year and trained our staff to increase their conversions by at least 10%.  We immediately felt a renewed sense of optimism and enthusiasm for our growth.  Since engaging with Catherine, I’m happy to report that revenues are up 15% over the last three months - 22% in the last month alone! I highly recommend Catherine’s consulting services to any practice looking for “best practice” additions to their operation.  Her years of experience allow her to bring outside eyes to your practice, recognize what’s off, and recommend concrete actionable plans for improvement. 
Catherine Maley turned our practice around. We attended her How To Convert More Consultations webinar and implemented her system the following week. We converted more consultations in that week than we did in the entire month. Our practice went from a painful 50% no show rate to a remarkable 85% show rate. Even more impressive was our close ratio - from 35% to 80% and still increasing. We would recommend her to any practice that’s looking to not only increase their profits today, but sustain a healthy flow of income for many years to come. Thanks Catherine!
I have finally tapped into the most efficient way to grow my cosmetic practice and that is to “fish in the pond of my own patients”. When patients return to my practice, over 85% will purchase another service,product, or procedure. Not only was it worth over $200,000 in revenues this past year, it also reminds my patients I’m still around so they don’t wander off to my competitors. Catherine’s group has far exceeded our expectations and goals we had set up for them to achieve.
Working with Catherine and her team has been very profitable. We’re only half way through the year and I’m up $200K and I’m booked out for the next 2 months even though we typically go into our slow summer months now. Her recent promotion brought in an extra $63,782 with more surgeries scheduled. I never realized how much money was sitting in my patient list but I’m a believer now!
Catherine’s consulting service have paid for itself many times over the investment I made engaging with her. Working with her helped change my perspective of how to run my already successful practice to one that is more streamlined and profitable. The training she gave my staff was also fantastic. I hear my staff using Catherine’s strategies to close more calls and consultations. They are also taking more initiative to implement the strategies Catherine customized for our practice. If you have plateaued or if the gaps in your processes are costing you, Catherine can help. She’s worth every penny.
I turned to Catherine to very specifically increase our consultation conversions and decrease are no-show rates. She went above and beyond to make that happen.  Our no show rate is a thing of the past and I am now seeing better quality consults more likely to book. Catherine went into great detail to review our processes and that made all the difference. It's true, small hinges swing big doors and she was able to identify key areas in our staff scripting, processes and systems that were holding us back. This was money well spent and more than paid for itself in more consult conversions.

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